Meet the MSCU Team: Jacklyn Putetti

From understanding current market conditions and interest rates, to deciding how much to put down and the right type of mortgage for you, there’s a lot to consider. And with all the information available online, and from family and friends, it’s hard to know where to start.

Here at Mutual Security Credit Union, we provide a variety of products and services to meet your specific financial needs including a full line of home loan solutions. Our dedicated team is here to help you navigate the financing process and find the mortgage that’s right for you.

Meet Jacklyn Putetti, Manager, Mortgage Services.

Q: How long have you been a part of the MSCU Family?
A: I started at Mutual Security as a Member Service Representative (MSR) at the Watertown branch 13 years ago! Since then I have continued to grow within the MSCU community and I now have the title of Manager, Mortgage Services Lending.

Q: What is your most rewarding story when you know you really helped a member?
A: A rewarding story that came to mind is when I was working with a member a few years back on qualifying for a mortgage. The member was so overwhelmed with joy that she cried on the phone when I told her the mortgage was approved. She had never thought it would be possible for her to own a home! It was great to know how much what we do can drastically change someone’s life for the better.

Q: What is a typical day like in your role?
A: I am typically on the phone working with current and potential members on getting them pre-qualified for a mortgage and discussing what the process of home-buying entails with first time homebuyers. I also spend time reviewing reports, attending meetings, and approving mortgages. It’s a fast pace environment but a lot of fun!

Q: What are some tips that you want people to be aware of when joining a credit union?
A: We strive to make a positive impact in our members’ way of life. We care about you and your community!

Q: What is one of the most important things you have learned at MSCU?
A: Being a team player is one of the most valuable things I have learned at MSCU. Alone we all have our strengths but together with all the other moving parts is when we can all accomplish our goals and make a big difference for each other and our members!

Whether you’re a First Time Homebuyer or refinancing your home to save on your monthly payments, MSCU has a wide range of mortgage options to suit your unique needs. The MSCU team, including Jackie, is here to provide knowledgeable and responsible advice to help elevate your financial well-being. If you have worked with Jackie, share a comment below about your experience!