Warning: E-ZPass Scam Targeting Connecticut Residents

In recent weeks, several police departments across Connecticut have issued warnings about a new scam targeting E-ZPass users. This scam is designed to steal personal and financial information by preying on drivers who use the electronic toll collection system. If you're an E-ZPass user in Connecticut, you must stay alert and aware of how this scam operates to protect yourself and your hard-earned money.

How the Scam Works

The scam begins with a text message, often appearing to come from an official source like the E-ZPass service or a toll authority. The message claims you have unpaid tolls and urges you to click a link to pay the outstanding balance. The link might look convincing, but it’s a phishing attempt to trick you into revealing sensitive information.

Once you click the link, you’ll be taken to a fake website that may look almost identical to the official E-ZPass portal. From there, you’ll be prompted to enter personal and financial details, such as your credit card number, account information, and social security number. If you fall for this trick, the scammers can steal your money, and your identity may be compromised.

Red Flags to Watch Out For

While the scammers go to great lengths to make their messages seem real, several warning signs can help you spot a scam:

1. Unsolicited Messages: If you didn’t expect to receive a message about unpaid tolls, it’s a red flag. E-ZPass typically communicates with users through email or official statements, not through random text messages.

2. Urgency: Scammers often create a sense of urgency, such as claiming that your tolls are overdue or that your account will be suspended unless you act immediately. Be suspicious of any message pressuring you to act quickly.

3. Suspicious Links: Always double-check any links in text messages. Rather than clicking on a link, manually type the official website address into your browser or call the E-ZPass customer service number to verify any claims.

4. Poor Grammar: Scam messages often contain spelling mistakes or awkward phrasing. Official communications from legitimate organizations are usually well-written and professional.

What to Do if You Receive a Suspicious Message

If you receive a text message that seems suspicious, do not click any links or provide any personal information. Here are some steps you can take:

1. Verify the Claim: Contact E-ZPass directly through their official website or customer service number to check if you have any outstanding tolls or issues with your account.

2. Report the Scam: If you believe you’ve received a phishing attempt, report it to your local police department and the Connecticut Department of Consumer Protection. Additionally, you can file a complaint with the Federal Trade Commission (FTC).

3. Monitor Your Accounts: If you’ve clicked on the link and entered any personal information, monitor your bank accounts and credit card statements for unauthorized charges. You may also consider freezing your credit or placing fraud alerts with the major credit bureaus.

4. Educate Others: Share this warning with friends, family, and colleagues so they can be on the lookout for similar scams. The more people know about this, the less likely they are to fall victim.

Protecting Yourself from Future Scams

As scams become more sophisticated, it’s important to stay vigilant. Here are a few simple steps you can take to protect yourself from online fraud:

• Always verify the sender of unsolicited messages.
• Use strong, unique passwords for your online accounts and change them regularly.
• Enable two-factor authentication on your E-ZPass and other important accounts.
• Keep your devices and antivirus software updated to protect against malware and phishing attacks.

Conclusion

Scams like this E-ZPass phishing attempt are designed to take advantage of unsuspecting individuals, but by staying informed and cautious, you can protect yourself from falling victim. Always double-check before clicking links or providing sensitive information online, and when in doubt, reach out directly to the official source. Stay safe and spread the word to keep your community informed.

If you’ve received a suspicious message or fallen victim to this scam, remember: you’re not alone, and help is available. Stay alert and take action to keep your information safe!